Recent Posts

What Can I Do While Waiting for Help to Arrive When I Have a Flooded Kitchen Floor in Newberry Springs?

11/21/2022 (Permalink)

A person stands on a flooded floor in rubber boots. We respond to water damage emergencies 24-hours a day in San Bernardino County.

Our teams in Hesperia/Apple Valley and Barstow/Twentynine Palms have been restoring water damage in Newberry Springs for many years. Here are some tips from our website on things you can and should not do while waiting for professional help to arrive:  

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after the removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

What NOT To Do After Flooding

  • Don't leave wet fabrics in place
  • Hang furs and leather goods
  • Don't leave books, magazines, or other colored items on wet carpets or floors
  • Don't use your household vacuum to remove water
  • Don't use television or other household appliances
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When you have a water damage emergency in your Newberry Springs home or commercial business, our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help. ® Call us today at 760-244-2566.

Franchises are independently owned and operated.

Kitchen Fire in Apple Valley Home?

11/15/2022 (Permalink)

A person adjusts the flame on a gas stovetop. We are leaders in fire damage restoration services in San Bernardino County.

Do you know that Thanksgiving Day is the number one day in the United States for cooking fires? Fire departments respond to over 1600 cooking fires, most of which are caused by cooking left unattended. Our teams in Hesperia/Apple Valley and Barstow/Twentynine Palms want everyone in Apple Valley to have a fire-damage-free Thanksgiving and offer these cooking safety tips from the National Fire Protection Association:

  • Be on alert! If you are sleepy or have consumed alcohol, don’t use the stove or stovetop.
  • Stay in the kitchen while you are frying, boiling, grilling, or broiling food. If you leave the kitchen for even a short period of time, turn off the stove.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the home while food is cooking, and use a timer to remind you that you are cooking
  • Keep anything that can catch fire (oven mitts, wooden utensils, food packaging, towels, or curtains) away from your stovetop

Call Us!

Fires can break out at any time for many reasons. Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help ® when your Apple Valley home or commercial business needs help with a fire damage emergency. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Commercial Cleaning Services in China Lake?

11/8/2022 (Permalink)

A person uses a squeegee to clean a window. We provide a full range of commercial services in San Bernardino County.

Our teams in Hesperia/Apple Valley and Barstow/Twentynine Palms provide a full range of cleaning services to keep China Lake businesses looking great. If your business is starting to look dull or tired, it’s time to have your company deep cleaned from the top down. You’ll be amazed how great looking and fresh smelling your workplace will be when we’re through cleaning! Over time, floors can begin to look dull, and so can upholstered furniture. Light fixtures get dusty, and offices can start to smell stale. Windows get filmy, ceilings get dusty, and walls and touch points like doors and light switches can get grimy.

Our technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to perform a variety of cleaning services to keep your commercial business or home looking great.  We offer a full range of specialty deep cleaning services to keep your business looking and smelling its best.

Commercial Cleaning Services

  • Air Ducts and Heating, Ventilation, Air Conditioning (HVAC)
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

We have extensive experience working in all kinds of business settings and buildings:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us Today!

Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help ® when your commercial business or home in China Lake needs deep cleaning services. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Is Your Business Ready for A Power Outage in Yucca Valley?

11/1/2022 (Permalink)

A diesel, electric power generator is mounted next to a building. We restore commercial damage 24-hours a day in San Bernardino County.

Our teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are trusted leaders in commercial storm damage restoration. Winter is coming and power outages are known to happen when storms blow through Yucca Valley.

The Insurance Institute of Business and Home Safety offers these tips to help businesses prepare for power outages by servicing your generator:

The time to maintain a generator is well before a major storm or disaster strikes (when professional assistance may be unavailable, power lines are down, and access roads are blocked). Backup power can help maintain a consistent building temperature and reduce the risk of freezing pipes leading to business disruption and damage. 

Permanent

  • Permanent generators should have a proper maintenance plan that includes weekly, monthly, and annual checks. See the manufacturer’s specifications for more information.  
  • Run the unit weekly on its maintenance plan to ensure it is properly functioning in case of an emergency. Individual units may have a timer that allows a programmed test to be scheduled, and qualified personnel should oversee these scheduled weekly tests.  
  • Check the generator enclosure for loose debris or other conditions that could cause the unit not to function properly.  

Portable 

  • Store in a dry location
  • Set up a maintenance schedule to include periodic test runs for the unit 

Call Us Today!

Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help ® when your commercial business or home in Yucca Valley has a property damage emergency. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Halloween Party Cut Short By Fire in Apple Valley?

10/24/2022 (Permalink)

Lit jack-o-lanterns create a scary Halloween display. We restore fire damage 24-hours a day in San Bernardino County.

Our teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are trusted leaders in fire damage restoration services. We want everyone to have a fun and fire-damage-free Halloween celebration, so offer these safety tips from the National Fire Protection Association:

  • Use a battery-operated candle or glow stick in jack-o-lanterns
  • Dried flowers, cornstalks, and crepe paper catch fire easily. Keep all decorations away from open flames and other heat sources like light bulbs and heaters.
  • When using electrical lighting to decorate your home, make sure it is used following the manufacturer’s instructions. Some lights are only for indoor or outdoor use, but not both.
  • Use clips, not nails, to hang lights so the cords do not get damaged
  • Remember to keep exits clear of decorations so nothing blocks escape routes. Make sure all smoke alarms are working.

For families still planning to attend Halloween parties or go trick-or-treating:

  • When choosing costumes, stay away from long trailing fabric that could come in contact with open flames or other heat sources
  • Teach children to stay away from open flames, including jack-o-lanterns with candles in them
  • Provide children with flashlights to carry for lighting or glow sticks as part of their costumes

Call Us Today!

Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help ® when your Apple Valley home or business has fire damage. Call us today at 760-244-2566.

Franchises are independently owned and operated.

What Can I Expect When I Call For Emergency Water Damage Services in Ridgecrest?

10/17/2022 (Permalink)

A person with water damage calls for help on their cellphone. We respond to water damage emergencies 24-hours a day in San Bernardino County.

Water Damage in Ridgecrest?

When you have a water damage emergency, every minute counts as water is invasive and can cause significant damage quickly. Our teams in Hesperia/Apple Valley and Barstow/Twentynine Palms typically arrive onsite within four hours of your call for help. When you contact our office, we will ask you questions to help us determine the type of equipment and the number of people to mobilize.

Here are the questions we will ask:

  • Your name and contact information
  • Your insurance information (when applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur
  • What caused the water damage (if known)
  • Is there electricity available (onsite)

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help ® when your home or commercial business in Ridgecrest has a water damage emergency. Our technicians are on call 24-hours a day to serve you. We have the training, equipment, and experience to restore water damage quickly and efficiently. Call us today at 760-244-2566.

Franchises are independently owned and operated.

High Winds Cause Power Outage in Barstow?

10/11/2022 (Permalink)

Emergency lighting and supplies sit on a table. We restore storm damage 24-hours a day in San Bernardino County.

Do you know what to do in the event of a power outage? Our teams in Hesperia/Apple Valley and Barstow/Twentynine Palms offer these helpful tips from the Federal Emergency Management Agency for protecting yourself during a power outage:

  • Keep freezers and refrigerators closed
  • Only use generators outdoors and away from windows
  • Do not use a gas stove to heat your home
  • Disconnect appliances and electronics to avoid damage from electrical surges
  • Use alternate plans for refrigerating medicines or power-dependent medical devices
  • If safe, go to an alternate location for heat or cooling
  • Check on neighbors

Having an emergency survival kit on hand in the event of an extended power outage is recommended by the American Red Cross and should include:

  • Water: one gallon per person, per day (3-day supply for evacuation, 2-week supply for home)
  • Food: non-perishable, easy-to-prepare items (3-day supply for evacuation, 2-week supply for home)
  • Flashlight 
  • Battery-powered or hand-crank radio 
  • Extra batteries 
  • Family first aid kit
  • Medications (7-day supply) and medical items
  • Multi-purpose tool
  • Sanitation and personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, proof of address, deed/lease to home, passports, birth certificates, insurance policies)
  • Cell phone with chargers 
  • Family and emergency contact information
  • Extra cash
  • Maps of the area

Call Us Today!

When your home or business in Barstow has storm damage, our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help. ® We are on call 24-hours a day, 365 days a year, to serve you. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Highly Trained Restoration Teams in Hesperia?

10/4/2022 (Permalink)

A person is taking e-learning courses on a laptop computer. We are leaders in the restoration industry, serving San Bernardino County.

Our teams in Hesperia/Apple Valley and Barstow/Twentynine Palms have been restoring property damage in Hesperia for many years. We invest heavily in training and continuing education programs for our team members, and our technicians are certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC).

Our comprehensive training program includes:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

e-Learnings

Everyone on our staff, including the office team and our field technicians - has access to web-based training. E-learning training is voluntary and is designed to be an ongoing series for our employees. These training courses feature video presentations and support materials, followed by a knowledge test at the end of each module. Continuous education keeps our office team and technicians current on new industry standards and best practices for the cleaning and restoration industry.

Call Us Today!

Our local teams in Hesperia/Apple Valley and Barstow/Twentynine Palms are Here to Help ® when your home or business has a property damage emergency. Call us today at 760-244-2566.

Franchises are independently owned and operated.

Water Damage

9/1/2022 (Permalink)

Water damage on your property can cause harsh and long-lasting negative effects. As we reach the end of summer, the fear of moisture buildup and water damage starts to set in for many home and business owners. The start of rainy season means the chances of flood grow exponentially. To mitigate the possible permanent damage, you need a professional team. SERVPRO has the knowledge and experience to help you foresee and then respond to damage. We can work quickly to isolate the damaged area to make clean up quick and efficient. Long term water damage can lead to mold or mildew. SERVPRO’s quick response time can help lessen or eliminate the chances of mildew or mold developing. The best first step for you to stop long-term damage is to contact us as soon as you are made aware of possible damage. After initial contact, we will work to set up an inspection quickly so that we can cut off and repair the damage. Once the damaged area is isolated and repaired, the SERVPRO team will work to clean and sanitize the area so that you are able to return to your home without further delays. Let our professionally trained team and our industry standards work to help make it "Like it never even happened.” 

Prepare for Storm

9/1/2022 (Permalink)

Storms can be a real menace for many homes or property owners. No one wants to risk their property or lose valuable items during a storm. So preparing and putting measures in place to protect your property is the only way to avoid any damage or putting your family at risk.

Such preparations may include: trimming trees, securing your items, and repairing roof damage are some simple maintenance items you can use to prepare for a storm. If you are hit with water damage from a storm, make sure to reach out to SERVPRO so we can help make it "Like it never even happened". We have the tools and experience necessary to help get you back into your home or business safely and quickly.